水果派

Biography

Susan Dileno, MBA, has been with Mount Saint Mary鈥檚 University since August of 2021. She oversees undergraduate, graduate and accelerated adult education enrollment, along with financial aid. Dileno鈥檚 experience working in highly competitive markets has helped her quickly implement several enrollment initiatives that have resulted in an increase in traditional undergraduate applications. She has also streamlined financial aid processes resulting in improved student service.    

Dileno served most recently at Ursuline College, Ohio, where she was vice president for enrollment management. There, she implemented new technology to support enrollment efforts, oversaw its digital marketing campaign, created new financial aid strategies to help students graduate in four years, streamlined the university's process for evaluating credits from transfer students and spearheaded efforts to create new academic programs.  
Her 30-plus years in higher education includes positions at Ohio Wesleyan University (Ohio) as vice president for enrollment management, Baldwin Wallace University (Ohio) as vice president for enrollment management, Hartwick College (New York) as dean of enrollment and Case Western Reserve University (Ohio) as director of undergraduate admission. Dileno has been a significant contributor to鈥痵uccesses in building enrollment, college marketing efforts and deploying new technology to support enrollment growth.   

She has been a frequent presenter at state, regional and national meetings on topics including strategic enrollment management, use of technology in recruitment, enrollment marketing and higher education leadership. Dileno is active in a number of professional organizations and has served on several committees and boards. She currently serves as a faculty member and advisor for the Institute for Strategic Enrollment Management. 

Dileno earned a bachelor鈥檚 at Niagara University in Lewiston, New York, and a master鈥檚 of business administration (MBA) degree at Case Western Reserve University.